Me: Hey, I notice a bunch of 502 errors for this seemingly-important public API showing up in ElasticSearch, should we look into that? Boss: Nah, that’s normal, it does that sometimes. Me: … … … ok … … …
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Sales: When quoting a customer for backups, let’s be sure the quota you’re quoting them for will encompass all of their data, ok?
Continue ReadingCustomers and Firewalls
Dear Customer, If you’re paying for a managed firewall, let us manage it. Don’t try to do weird things that it shouldn’t be doing and then blame us when something breaks. Thanks, Every Datacenter that Leases Firewalls
Continue ReadingGoogle Domains Support
I have most of my Domains registered through Google, I was trying to accomplish a simple task, getting some custom nameservers to respond properly to “whois” inquires. This proved really difficult. Reggie 11:29 PM Thank you for contacting Google Domains. How may I assist you today? me 11:30 PM Hello, I have created glue records […]
Continue ReadingcPanel Updates
So cPanel recently pushed an update, from version 11.46 to 11.48, which is wonderful. HOWEVER! During this update, MySQL is taken offline to upgrade the RPM, and is NOT automatically restarted. I’m sorry, but if I was writing a script to upgrade something that is very likely critical to the operation of the server, I’d […]
Continue ReadingFirewalls
A couple things about firewalls: People not properly allowing the monitoring system’s IP addresses. Customers who think blocking entire countries is an OK thing to do.
Continue ReadingPHP Memory Limits
People who set their PHP memory limit to “-1” on a webserver that actually gets traffic. Seriously, this is NEVER ok.
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